Her shop is Vintage by Suzanne
- Take the best photos possible in natural light.
- I clean and or iron/steam all of my items for sale so they photograph well.
- Take multiple photos, close up, all sides, and full length on a mannequin or model so they can see what it looks like on a body and not just a hanger.
- Give accurate complete measurements.
- State brand/label and where it was made.
- State fabric contents so they know how to clean it.
- Show satisfied customer comments. It proves you are trustworthy.
- Ship as soon as possible. If there is going to be a delay in shipping let you customer know.
- Stay in communication with your buyers. Let them know what's going on, when the item's shipped and if it has a tracking number.
- Disclose and photograph any issues with the item, stains, holes etc. People don't want to be taken by surprise. This includes bad smells.
- Consider sending a handwritten note with the order. People appreciate it when you show you care.
- I try to consider what I expect when I shop for vintage/used clothing and then provide it for my customers.
